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Thursday, 18 Jun 2020 11:00 am

UTWIN Selects Expert System to Improve Business Process Automation with Artificial Intelligence

The global Artificial Intelligence company Expert System and UTWIN, the 100% digital brokerage and management platform for insurance solutions, today announced a partnership to enhance UTWIN's underwriting activities by leveraging the advanced capabilities of Expert System's Artificial Intelligence platform.


There is a growing appetite for solutions that optimize process automation by understanding and exploiting unstructured information. Expert System's AI-based platform leverages natural language understanding to process information in the most complete and accurate way possible. It combines the ability to comprehend textual information with the power, flexibility and scalability required by today's businesses, while also offering relevant cost-benefit advantages.

Expert System has been working with some of the world's leading insurance and reinsurance companies. Its products for the Insurance market allow customers to automate their data and knowledge-based processes, ensuring easy integration, rapid implementation and a clear ROI.

"Expert System's Artificial Intelligence offers a proven response to the challenges of unstructured data management and intelligent automation," said Alain BiancardiVice President Sales & Marketing at Expert System France & Benelux. "Making processes more effective is at the core of our solutions for the insurance industry, and we are honored to be chosen by UTWIN as a trusted partner for their innovation efforts:"

With Expert System's AI platform, UTWIN greatly improves the customer journey, reducing response time, especially for medical report analysis, and increasing the quality of service.

"The integration of AI modules in our customer interaction processes provides real added-value support for our teams. It will allow them to strengthen the relationship with their customers and partners and achieve the highest levels of service quality," explains Patrick Petitjean, President and co-founder at UTWIN.

Tags Partnership Artificial Intelligence UTWIN Customer interaction processes Expert System Business Process Automation

Neha Pandey

Aware of her elements, Neha writes the best articles across industries including electronics & semiconductors, automotive & transportation and food & beverages. Being from the finance background she has the ability to understand the dynamics of every industry and analyze the news updates to form insightful articles. Neha is an energetic person interested in music, travel, and entertainment. Since past 5 years, she written extensively on sectors like technology, finance and healthcare.

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